Apple’s new self-service program - just like the IRP program - is focused only on screen, battery, and camera repairs when it comes to iPhones.Īpple plans to become the main resource for individuals looking for access to parts and manuals - promising “more than 200 individual parts and tools” for iPhone 12 and 13 models early next year. Until now, access to factory OEM parts for iPhones and Macs has been restricted to several Apple-blessed places, including Apple Authorized Service Providers (AASP), Apple Stores, and Apple Independent Repair Providers (IRP), a program that allows independent shops to gain access to genuine Apple parts, tools, and training guides for common out-of-warranty Mac and iPhone repairs. If Apple prices the parts right, the program could also be a way for motivated customers to save money on repairs by going DIY while allowing independent repair shops to remain competitive.

Although this program has limitations, and there are many lingering questions about how it will be implemented, it is an opportunity for Apple to improve relationships with its customers by making repairs easier. Apple’s newly announced Self Service Repair program, set to launch in early 2022, will finally provide individual customers access to genuine Apple OEM parts and manuals for DIY iPhone (and eventually Mac) repairs.