Any returned computer that is damaged through customer misuse, missing parts, or in unsellable condition due to customer tampering may result in the customer being charged a restocking fee based on the condition of the computer.

If Amazon finds a customer has misrepresented the condition of a return, Amazon may impose a fee equal to up to 15 percent of the merchandise sales price. You may return for a full refund for the price you paid within 30 days of delivery any new computer purchased from Amazon that is 'dead on arrival', arrives in damaged condition or is still in unopened boxes.